Shipping Policy

We’re excited to get your Radimaè order to you!

Processing

Orders are typically processed within 3–5 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

During launches, promotions, or periods of high order volume, processing may take a little longer. If there’s a delay, we’ll do our best to keep you updated.

Shipping

Once your order has been processed, it will be shipped using the shipping method selected at checkout. Shipping times are estimates and begin once your order has been shipped.

You’ll receive tracking information by email once your order is on its way.

Please make sure your shipping address is correct before completing your order. Radimaè is not responsible for packages delivered to an incorrect address provided at checkout.

Lost, Stolen, or Damaged Packages

Once an order has been marked as delivered by the carrier, Radimaè is not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and products so we can review the issue.

Questions About Your Order?

We're happy to help. If you have questions about your order or shipping, please contact us through our Contact Us page.